Shipping Policy

All orders will ship within 3-6 business days. All orders ship USPS priority. Tracking numbers are sent via email. Please be sure to provide us with your correct email address. Once USPS is in possession of packages, we are no longer responsible. If any issues should arise with the transit of your package, please contact USPS at 1-800-275-8777. Shipping Times (please read below for processing times and cut offs)

We cannot guarantee USPS and UPS package delivery transit times at this moment INCLUDING EXPRESS AND AIR. We apologize for the inconvenience.

Lost/Stolen Packages

Bonaee Boutique is not responsible for lost or stolen packages. If your tracking information states that your package was DELIVERED to your address and you have not received it, you must contact the United States Postal Service directly at 1-800-ASK-USPS® (1-800-275-8777). Any lost, stolen, or damaged packages must be reported as a claim to USPS.

Return & Exchange Policy

All sales are final. No returns or exchanges. Please see item description located underneath photos. If you have any questions, please feel free to contact us at bonaeeboutique@gmail.com

CUSTOMER CARE

This website is operated by Bonaee Boutique. Throughout the site, the terms “we”, “us” and “our” refer to Bonaee Boutique.

Bonaee Boutique offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

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Our store is hosted on Shopify They provide us with the online e-commerce platform that allows us to sell our products and services to you.

ACCURACY OF BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.

You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.

Payment Methods

All Major Credit / Debit Cards